Email

Email

Let me help you with your Email. No matter your email address, I can show you how to send, receive, delete, and save email, as well as download attachments from friends and businesses. Email is a great way to stay in touch with friends and family as well as receive important updates regarding banking and bills. As more and more businesses turn to online billing and correspondence, it forces people to use email that normally would not be interested in doing so. Also, email can be dangerous to those that fall for scams, phishing, etc. By learning what to watch for and when NOT to click on something inside of an email, you can keep your personal information safe as well as your computer safe from online hackers and cyber...
The Internet

The Internet

The Internet can be fun and informative as well as dangerous to both your personal information, finances, and computer. The power to stay safe is in the users hands. Anti-virus, Anti-malware, and Anti-adware Software is not enough to protect users. I enjoy teaching my clients how to use the internet safely. I answer questions and warn them of dangerous items that they need to avoid. I also remind them that if it looks to good to be true, that it probably is. Also, on the internet, if the story line looks too sensational, then it’s most likely lies to get users to click on a bogus site with false news or even malware designed to infect their computer or steal their information. I hate seeing people being scammed out of their hard earned money so teaching them how to stay safe from scammers and criminals is very important to me as well as...
Microsoft Word & Excel

Microsoft Word & Excel

Technology is always changing, which makes it pretty difficult to keep up with sometimes. Microsoft Word, and Excel are amazing programs that can make your life easier. Yet, I understand that sometimes it can be embarrassing for seniors to ask for help or that family isn’t able to help. I want to assist older adults in using the Microsoft Office Suite to its fullest potential. What makes my approach to instruction unique is that I completely customize how I teach each individual student. Also the fact that I offer private lessons in their home, on their very own computer, takes away the confusion that can often come from learning on a classroom computer that is set up entirely different from their computer at home. Each of the different software in the Microsoft Office Suite offers something specific to meet your needs. Your computer is a versatile tool that can truly work for you if you let it. But sometimes, people need help to maximize the potential of these great programs. That’s why I’m here to help you learn how to use these useful...
Computer Purchase & Setup

Computer Purchase & Setup

I love helping clients find the right computer, phone, or tablet to fit their individual needs. Many times salespersons do not listen to their customer when they enter a store looking for their new computer, phone, or tablet. The salesperson pushes their own agenda, based on their own bias, or what the store recommends verses what is the best fit for the customer. Many times the salesperson in not experienced enough to know that many of the items they say claim sell the best are actually found at the local repair shop within the first year with major issues. They also don’t take into consideration that they were raised on technology and my clients were not making learning new stuff a bit of a challenge. Everyone learns differently and some computers and phones are easier for seniors to learn than others. I prefer to ask questions and learn what exactly my customer wants to use their new item to accomplish. Do they want to email. Will they be typing a great deal or very little. Do they prefer a full keyboard. Will they sit at a desk or on the couch. Will they want to travel with their technology. Do they prefer just to roam the internet or listen to music. Are they familiar with an iPhone or Android. How does my client think, logical? creative? There are so very many variables that will dictate whether or not my client will be happiest with a personal computer or a tablet. Once I recommend a computer, tablet, phone, and even good quality printers, I am happy to go to my...