Today’s world is changing and so are the companies that use to make good quality printers. Many times store associates will sell you the most sold printer instead of the best quality printer. Many of these employees have no idea how many of their top selling printers are actually being returned to the store, the manufacturer, or just being thrown away because they don’t last very long or they stop printing just out of warranty. I am seeing certain brands of printers arrive bad right out of the box. I love recommending good quality printers so my clients don’t have the hassle of store returns or long phone calls to manufacturers of bad printers. Also, many employees never bother to ask how the customer will be using the printer, what the connections are, what they will be printing, or how long they would like to keep and use the printer. Do they want a scanner, fax, or copier. Will they be printing photographs. What type of computer, tablet or phone will you be connecting it to. Do you have wireless. These are all important questions because there is nothing worse than lugging that heavy printer home, getting it all set up, only to find that it won’t work on your current old desktop machine but will only work with your wireless tablet. I have even sent customers to the store to get their printer and the salesperson tried to talk them into the cheaper printer which would have saved them only $20 to get home and find that it would NOT work on their personal computer. I’ve had customers have to re-box their printer and drag it back to the store only to get the one I originally stated would fit their needs. I enjoy using my experience and expertise to help my clients avoid the aggravation and expense of buying poor quality, or incorrect equipment. And as inexpensive as printers are these days, that extra $20 still keeps my customers well under $100 for a very nice quality printer that will be easy to operate and last them for years.
The next problem is that some printers can be a bit difficult to set up in their home. Also, there are usually different ways to use wireless on the printer vs wireless on the home network. Or wired usb, or network cable to the router. This can all be very confusing to a new user plus without the years of experience the client has no idea which connection to use that will be the most stable for their environment. These are all things that I can come into our home and set you up to print from your computer, your tablet, and even your smart phone.