by Teresa Bryant | Mar 13, 2019 | Mobile Devices Phones & Tablets
More and more seniors are using and enjoying smart phones and tablets. They love being able to travel with their tablets, take pictures, organize their photos, and show them off to their family and friends, as well as check email and browse the internet. The tablet is also convenient in size for travel and versatile with it’s ability to replace a camera, a photo album, and a laptop, while fitting nicely in their purse or travel bag. In my experience, most seniors do well with the iPad and iPhone due to their easy to see icons and use interface. Even so, there are still quite a few icons located on the iPhone, iPad, and Android that can be confusing to a first time user. I will remove the icons that my clients don’t use, making it simpler to see exactly what the client uses as well as teach them how to use their smart phone or mobile device. I hate to see where a company was happy to sell a senior a new expensive smart phone or tablet but then let them leave the store without impressing how important it was not to NOT lose the initial passwords or login information used to set their mobile device up. Also, the companies refuse to give their customer any real help on how to use the device. Sometimes the companies actually do more harm than good. I enjoy working with mobile devices and am happy to personalize your smart phone or tablet to your individual...
by Teresa Bryant | Mar 13, 2019 | Laptops & Personal Computers
I love helping clients find the right computer, phone, or tablet to fit their individual needs. Many times salespersons do not listen to their customer when they enter a store looking for their new computer, phone, or tablet. The salesperson pushes their own agenda, based on their own bias, or what the store recommends verses what is the best fit for the customer. Many times the salesperson in not experienced enough to know that many of the items they say claim sell the best are actually found at the local repair shop within the first year with major issues. They also don’t take into consideration that they were raised on technology and my clients were not making learning new stuff a bit of a challenge. Everyone learns differently and some computers and phones are easier for seniors to learn than others. I prefer to ask questions and learn what exactly my customer wants to use their new item to accomplish. Do they want to email. Will they be typing a great deal or very little. Do they prefer a full keyboard. Will they sit at a desk or on the couch. Will they want to travel with their technology. Do they prefer just to roam the internet or listen to music. Are they familiar with an iPhone or Android. How does my client think, logical? creative? There are so very many variables that will dictate whether or not my client will be happiest with a personal computer or a tablet. Once I recommend a computer, tablet, phone, and even good quality printers, I am happy to go to my...
